1. Introduction
This Privacy Policy is designed to help users understand how we collect, use, share, and safeguard the personal information provided to us through our website.
2. Information collection
Contact requests include your name, email address, subject, message, language, page, timestamps, browser information and a pseudonymized network identifier. They are stored in a private database for support and accessible only to authorized administrators. They are retained until removed by the operator and are not published in the knowledge base or sent to OpenAI by the contact form. Contact info@mailbridgeapi.com about your data.
Usage Data: Information on how the website is accessed and used (e.g., page views, site navigation patterns).
Cookies and Tracking Data: Use of cookies and similar tracking technologies to track activity on our website.
3. Use of data
To Provide Service: Personal information is used to provide and maintain our service, including to monitor the usage of our service.
Communication: To contact users with newsletters, marketing or promotional materials, and other information.
Improvements: To improve and personalize the user experience.
4. Data sharing and disclosure
To start the AI chat, your name and email address are required and stored by MailBridgeAPI with the conversation. Your messages, recent conversation context and selected public documentation are sent to OpenAI to generate replies; your name and email address are not included in that model context. MailBridgeAPI also stores the language, page, browser information, a pseudonymized network identifier, timestamps, selected sources, token usage, errors and estimated costs for support administration. Conversations are retained on the service server until removed by the operator; they are not added to the public knowledge base. Do not share passwords, API keys or private email content. Contact info@mailbridgeapi.com about your data.
Legal Requirements: Disclosing information where required by law or to respond to valid requests by public authorities.
5. Data security
Security Measures: We employ various security measures to ensure the safety of personal information.
Data Breach Procedures: Procedures in place to deal with any suspected personal data breach.
6. Your data protection rights
Access and Control: Users can access, update, or delete their personal information.
Consent Withdrawal: Users have the right to withdraw consent at any time where we rely on consent to process personal information.
7. International data transfers
Personal information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction.
8. Children’s privacy
Our service does not address anyone under the age of 13.
We do not knowingly collect personally identifiable information from children under 13.
9. Changes to this privacy policy
We may update our Privacy Policy from time to time.
We may notify users of changes by posting the new Privacy Policy on this page.
10. Contact us
For questions about this Privacy Policy, please contact info@mailbridgeapi.com.